FAQ

 

Frequently Asked Questions (FAQ)

1. What is SHE’S IN PREP?

From sleek, sculpting activewear to confidence-boosting essentials, SHE’S IN PREP is built for women who command attention in and out of the gym. Because when you’re in prep, every rep, every meal, and every moment counts. And you deserve to look as strong as you feel.

2. Where do you ship?

We currently ship within the USA.

3. How long does shipping take?

Processing time typically takes 14 business days, and delivery times depend on your location and chosen shipping method. 

4. What is your return and exchange policy?

All sales are FINAL.

5. How do I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking link. You can also track your order under My Account > Order History on our website.

6. Do you offer refunds?

All sales are final

7. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options displayed at checkout.

8. How can I contact customer support?

For any questions, feel free to reach out to our Contact Us Page form.

9. Do you offer discounts or promotions?

Yes! Sign up for our newsletter to receive exclusive discounts, early access to new collections, and special promotions.

10. Can I modify or cancel my order?

Orders can only be modified or canceled within [ 12 ] hours of placement. Please contact us immediately if you need to make changes.